Privacy & Terms
Thank you for visiting our website and your interest in our products and services. Basically: In real life, we too are people who get annoyed by time thieves, spam and superfluous e-mails. Therefore we protect your privacy like our own. We use the necessary collected data exclusively for the delivery, to answer concrete questions and for an inquiry whether everything has worked out!
By selling to all parts of the world, we adhere to all current rules of fair and legal trade. At this point we cannot list the complete legal regulations of all individual countries we deliver. The court of jurisdiction is Hamburg.
Basically, the respective, by the german Federal Ministry of Justice, currently published right of withdrawal applies.
So that a satisfactory and cost-saving solution can be found for both sides, we would be pleased if you contact us immediately, e.g. by email email@example.com, to initiate the best possible steps. The direct costs of the return delivery are borne by the customer, in justified cases a refund will be made.
1. please check the delivery immediately for correctness and completeness. Any defects should be notified in writing (e.g. by e-mail) immediately after they are discovered. At the latest, however, within 14 days after receipt of the goods.
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last part shipment or the last piece. In order to exercise your right of withdrawal, you must inform us by means of a clear declaration (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. For this purpose, you can use the sample cancellation form enclosed with the delivery, which is, however, not mandatory.
Duschvorhang.de c/o Data2000 GmbH
A notification by mail to firstname.lastname@example.org accelerates the processing and helps us in addition to a completed return form in processing. To meet the cancellation deadline, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
For damaged goods, e.g. as usual after an assembly, a value substitute is asserted.
Returning goods without comment does not count as a revocation.
The right of withdrawal does not apply:
- For goods that are made to customer specifications or clearly tailored to personal needs.
- For orders from outside the EU (European Union)
Consequences of revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
End of the cancellation policy